Monday, June 25, 2007

A Happy Home Depot Experience!

We went to Home Depot on Sunday. And we actually found what we were looking for! This HD is famous for its CVS-like tendency to never have what you want. For instance, we went there to look at lawn furniture. It had this fantastic set of table, four chairs, umbrella and stand for $99. Sign us up! Is that easy? Of course not.
The only one left was the floor model and the manager wasn't willing to sell to us. Think about this. You have none of the product left. Wouldn't it make sense to just sell the last remaining one? Of course not to this Home Depot management.
And then we had to special order a door for the closet containing our gas furnace. The height was a standard 79 inches. That's 6 foot seven. But the width we needed was only 21. So we put in the order for a 79-inch (the height of the masonite doors they sell in the back). We get it, bring it home. It's 77 inches, not 79. This was the day it was 72 degrees in January. So instead of enjoying the beautiful weather, we spent two hours at Home Depot. They claimed it was our fault because we should have told them it was 81 inches because they take clearance into account. Fine. We changed the order. A month later, the door is ready. We go to pick it up. Yep, you guessed it. 77 inches. I just figure there's a moron in the back who keeps equating 6'7" with 77 instead of 79. S did some tinkering so we could get the door to fit. Otherwise, winter would be over before we got the damned door.
So that's been the sum of our experience with Home Depot until Sunday. The floor crew told us the only charcoal grills they had were the dinky Websters. We wanted something bigger with storage. HD online indicated they did have something called the Santa Fe Grill at that store -- a rectangular box style charcoal grill with wooden shelves on the side. So we special ordered it and wandered the aisles looking for solar lights and other things to spend all our relatives' gift cards on.
I happened to look up as we went through one aisle looking for citronella candles. And there it was. Angels sang. A light shone down from the heavens. The one and only Santa Fe grill in the entire store sat there, waiting for us.